Why rent at Mountain Shadow?
We are one of the best rated apartment community in El Paso.Mountain Shadow has the most spacious floor plan in the city.Thus your cost of renting for per square foot of living space is the least.Our location,our ameneties ,friendly staff,top notch maintenance support and the fact that average stay of our resident is more than 3 years speak for itself.
What utilities are included in the rent?
In our community we provide free gas ,water and trash pickup.However a minimal monthly service charge is applied to your bill.Electric is billed as per use.Due to type of construction,Mountain Shadow has one of the most efficient energy use and thus your electric bill is very affordable.
What amenities are included in rent?
24/7 emergency maintenance,heated swimming pool,fitness center,internet and business center are some of the amenities included in rent.We provide at rock bottom price digital cable with 150+channels and a high speed internet with 10m speed.
What lease terms are available?
The ability to choose a leasing option that works best for you is essential to finding your new apartment. Rental lease terms differ depending on the APARTMENT you choose. Multiple apartment layouts and amenities also affect the type of leasing agreement available. For more details, please contact the leasing office of the apartment of your choice.
I have a pet. What is the best way to find a pet-friendly Community?
Pets are welcome residents at our Communities. A pet interview is needed.Pets are limited to one per rental lease and additional security deposits may be required. More detailed information is available with the Community Manager .
What appliances are included in an Apartment Home?
Each of our apartment communities feature quality amenities that help transform an apartment into a home. Kitchens are centered around well-maintained appliances, including standard cook-top ovens and refrigerator-freezers., dishwashers, kitchen islands and washer-dryers hook ups are also features in many instances. For a complete list of appliances and amenities, please search the amenities.
Do apartment homes include covered parkings?
Your Apartment Community features many on-site amenities designed to help you feel at home. Most communities offer on-site garages or covered parking are included with small monthly fee.
Are furnished rentals, corporate suites apartments available?
Whether it's a job-related relocation or the pursuit of education, we understand that a furnished rental apartment can sometimes create the home away from home you're looking for. Many of our apartment communities offer fully furnished corporate suites for rent and we welcome any inquiry regarding the availability of furnished apartments.
Can I tour an apartment before I complete an application for it?
Absolutely. Prior to filling out an application, we encourage you to walk through your future rental community. A tour allows you to view your prospective apartment home(or one similar in size and floor plan), meet the on-site staff, and experience the great amenities and services that each Community offers.
To request a guided tour before you start renting, simply CONTACT a Community during regular office hours and ask for a member of our leasing team.
Where can I find more information about the area surrounding my new apartment?
Apartment Communities is located in some of the El Paso's most desirable locations. They are conveniently located near centers of shopping, transportation, dining, entertainment and many places of employment.
While exploring the community of your choice here on our website, click on the "View on Map" tab to see a map marking the apartment's location, as well as what's nearby. We'll show you everything from nearby restaurants and banks, to cinemas, shopping, and golf courses in the immediate area of your prospective rental community.
How do I place a Maintenance Request?
We are committed to providing high quality service for every resident in each of our apartment communities. Current residents can contact Property for maintenance support in the following ways:
1. For non-emergency maintenance requests, please fill out our Residential Maintenance Request form on line or call us.
2. For emergency maintenance requests, please click here for a listing of 24-hour support contact information.
How do I pay my rent online?
We do offer an online rent-payment portal.We also are pleased to offer our residents our automatic rent payment plan, AutoPay. AutoPay is dependable, flexible, convenient and easy. You can have your rent payments made automatically from your checking or savings account or Credit card. No more rent checks to write-no lost or stolen checks or delays in the mail!
Download the form. To view the file, you must have Adobe Reader or Acrobat. Get it here.
How do I connect my utilities?
Utilities are paid on submetering system.There is no need to change the utilities in your name.This saves you one big hassel.
How can I refer a friend?
Referal cards are available in the Manager's office of Apartment Communities-We pay a cash incentive for referring qualified renters who lease at a Community.
Can I move out of my apartment before the lease is up?
No. If your lease specifies that you will occupy the apartment for a certain time you are obligated to pay the rent for the entire length of the lease. Some landlords, however, will allow you to move out early by paying a "termination fee". Check before you plan to move out.
Can I refuse to pay my rent because my landlord hasn't made repairs?
No. Your options in most states are either to move out at no termination fee or to pay for the repair and deduct it from the rent. Refusing to pay your rent is NEVER a good idea, though in California you are allowed to withhold rent under certain circumstances. But you'd better talk to a lawyer first.
Is my landlord responsible for damages to my possessions from a fire in the building?
No. You may be able to recover something from your landlord if you can show that the damage was due to his negligence, but it's a good idea to get renter's insurance if you are worried about recovering damages from fire, flood, etc.
Can my landlord keep my security deposit if I don't clean my carpet when I move out?
No. State laws vary, but landlords typically are only able to deduct the actual cost of repairs for damage over and above normal wear and tear. So, at most, your landlord can only charge you for the actual cost of the carpet cleaning.
Can my landlord make me move because I play my stereo too loud?
Technically, yes. Most leases contain a "quiet enjoyment" clause that basically says you can't disrupt your neighbors. If you do you could be in violation of the terms of your lease, and your landlord has cause to evict you.
Do I have to pay if I want my lock changed?
Yes. Unless the existing lock is defective or in violation of a building code, in most states a landlord is under no obligation to replace it.
Can my landlord tell me I have to take down my blinds?
Technically, yes. Most leases prohibit the tenant from making modifications to the premises without obtaining the approval - usually in writing - of the landlord in advance. Putting up blinds could be considered an unauthorized modification. You're probably out of luck if the landlord says you have to take it down.
If I receive a "pay rent or quit" notice, does that mean that if I move out, I don't have to pay?
No. If you move out you will still be obligated to pay whatever charges are specified by your lease which could include such things as a lease cancellation fee, a charge for inadequate notice of your intent to vacate and a cost of reletting.
Can a landlord refuse to rent to me because I have two children?
No. Federal fair housing law states that your familial status can not be used by a landlord to deny you housing.
Can a landlord keep my application deposit if I never sign the lease and do not move in?
Yes. Most states allow the landlord to keep all or a portion of any your deposit if you cancel after a certain span of time – In our case it is 72 hours.
We know that moving is not easy. Here are some helpful hints to make the move to your new IRET rental apartment a little more bearable. • Tip #1
If you're moving to or from a pet-friendly apartment community, pay close attention to your pet's behavior during the weeks before and after you move. You'll want to surround your pet with familiar objects to help ease the stress of settling into new surroundings.• Tip #2
Organize your move by deciding and making lists of what items you will not transport, what items your van line agent will move and what items you will move yourself.• Tip #3
Pack a box of things you'll need as soon as you arrive at your new apartment home. This might include non-aerosol cleaning supplies, disposable plates and cups, light tools, snacks, bathroom items, trash bags, and documents regarding your rent.• Tip #4
Newspaper makes fine packing cushions, as do towels and clothes. Just be prepared to wash everything when it arrives at your new apartment.• Tip #5
Pack up all the items you will not need during the month prior to moving to your new rental community. These items include out-of-season clothing, sporting goods, books, decorative pieces and linens.• Tip #6
If you are changing banks, open a new bank account in the community you are moving to. Do not close your existing bank account until all of your outstanding checks have cleared and any auto-payments have been updated with your new account information-including any payments for rent.• Tip #7
Did you find any rented movies or borrowed tools while you were packing? Well, it's time to come clean with the local video rental store and your neighbors before moving into your new apartment.• Tip #8
Prepare any lawn mowers, snow blowers, boats, motorcycles and snowmobiles for the move by draining gasoline and oil, as well as winterizing them if necessary.• Tip #9
When packing small items, wrap them in bright colored tissue paper so they are not mistakenly thrown out.• Tip #10
Call your local government to clear up any unpaid taxes or parking tickets. Unpaid fees will find their way to your new rental community and could even keep you from renewing your license.• Tip #11
Before your move, order address labels, stationery and new bank checks. Forwarding mail to your new apartment home is also a great way to be sure you don't miss any important packages.• Tip #12
Donate or sell any clothing you have decided not to move with you. Sort through books and donate them to your local library or school.• Tip #13
Be sure that you have heat, hot water and lights when you get to your new apartment home. Sometimes it is helpful to have your utilities turned on the day before you move in.• Tip #14
Make sure your movers (even if they're friends or family) know where they are going. Prepare written directions and a highlighted map to your new apartment community. Exchange cell phone numbers so you can stay in touch.• Tip #15
Plates and record albums should be packed on-end vertically, rather than placed flat and stacked. Otherwise, you may open the moving boxes at your new rental community and find more pieces than you started with.• Tip #16
Contact your doctors and dentist to inform them of your move. If you're moving to an apartment community another town and haven't selected a new doctor, get referrals and your medical records from your current doctors.• Tip #17
Have children write their name and the address for their new apartment community on the cartons for their rooms so they can become familiar with their new street and town.• Tip #18
Keep box weight down by putting one heavy item in a small box, and a couple of light items in a larger box.• Tip #19
Designate one drawer of a dresser for sheets and towels so you won't have to rummage through boxes for essential items the first night in your new apartment home.• Tip #20
When scheduling the move-in date for your new apartment community, try to keep lease overlap to a minimum so you don't end up paying rent for two apartment homes. Be sure to check your current rental lease so that you give an appropriate move-out notice to your Community Manager.• Tip #21
If you move into your new apartment home in the middle of the month, remember that you'll be responsible for a pro-rated rent amount for your new apartment, as well as the full-month's rent at your old place.• Tip #22
Most apartment communities have a move-out check list that, if followed, can help you get your security deposit back. Ask your community manager what you can do to help put your money toward next month's rent, rather than an old deposit.
What feeling are you going for?
Let's face it, some apartments tend to be smaller spaces, but that means they lend themselves perfectly to using a single vibe throughout the apartment. Using a single theme across your space also makes your job easier and cheaper, too. Start with the mood you want your apartment to exude: if a cozy, relaxing space is your style, go with neutral colors or throw in a splash of cool colors as your design base. If your bubbling personality is straining to get out, try bright colors that reflect your cheerful moods.
If this is your first rental, student housing, or you're simply in need of some fresh furniture, remember that you don't have to spend a bundle to get the look you're going for. Look for simple furniture pieces that will go with any decor. You never know when your next move or change of taste will be, and replacing an entire collection of furniture can get costly.
Check out yard sales, used furniture shops, and the classifieds for gently used or restoration pieces that can elegantly furnish your apartment rental-without the high cost of purchasing all new furniture for your apartment. Get innovative and create your own platform beds, use futons in place of expensive couches, put slip covers on used pieces, find a pair of vintage lamps, or restore that old furniture you got from your grandmothers garage sale.
Use color without paint.
Many times, it's against apartment-complex policy to paint your walls. If painting is allowed, it is your responsibility as the renter to have the walls back to the original color when you're ready to move out.
This might be a hassle you're not ready to deal with so, instead, pick up some cool frames from the dollar store and paint them black or another coordinating dark color. Then frame unique, colorful pieces of artwork, oddly-textured pieces of fabric, or your favorite CD cover to give the walls that touch of your personality that makes your apartment your home.
Before you start punching holes in your wall though, double check with your Community Manager on the wall-hanging policies of that community. They might even have some Guerilla Hooks or recommendations on what works best given the construction of the apartment.
As discussed in the furniture section, you don't have to be afraid to paint or restore some old pieces to furnish and decorate your apartment rental. Grab an old chair, bookcase, or even some cheap end tables you've had for years; clean them up, lightly sand them, and then use a sealing primer before painting.
From there you can do faux finishes on the pieces, distress them, or just give them a fresh paint job. Try keeping your pieces all the same color and finish to make the design of your apartment feel like one, cohesive design. Just like that, with a little elbow grease and creativity, you have brand new furniture pieces that work well and compliment your apartment's style nicely.
Now that you have some coordinating furniture pieces to go with your color choices-whether they're in paint or uniquely framed-pictures-it's time to pick some accessories that give your rental some pop! Colorful, soft pillows piled on couches, warm throw blankets draped across chairs, and colorful pots positioned on a shelf or coffee table warm up a room and cover up imperfect furniture.
Whether it's placing sequenced goblets on your end tables, or hanging classy kitchen towels from your cabinets, use the accessories that fit your design style and express your personality. It doesn't take much to spice your apartment up a whole lot.
Make each room, yours.
Just because it's a rental, doesn't mean it can't be your home. Put your touch on each room to give it its own personality within the design of your apartment. Use those restored furniture pieces to display family photos or personal art pieces. Whatever it is that shows your personality, bring it out, and you'll be hard pressed not to feel at home in your rental.